Site down or hacked? 24/7 emergency response — first reply in under 2h.

Privacy Policy

1. Data Controller

The controller of personal data collected through the fixwp.tech website (the “Website”) is:

WhiteHat IT Media VAT ID (NIP): PL2220915702 Business registration number (REGON): [REGON, if applicable] Contact e-mail: hello@fixwp.tech

For any matters related to the protection of personal data, please contact us at the e-mail address above.

2. What Data We Collect

Depending on how you use the Website, we may process the following data:

  • Data provided voluntarily — e.g. name, e-mail address, phone number, company name, and the content of messages submitted via the contact form, quote request form, or newsletter sign-up.
  • Technical data — IP address, browser type and version, operating system, device information, pages visited on the Website, time spent on the Website, and traffic source — collected automatically through cookies and analytics tools.
  • Data related to service provision — if you enter into a cooperation with us (e.g. WordPress/WooCommerce implementation or technical support), data necessary to perform the contract and issue accounting documents.

3. Purposes and Legal Bases for Processing

Purpose of ProcessingLegal Basis (GDPR)
Responding to inquiries submitted via the contact formArt. 6(1)(b) — steps taken prior to entering into a contract, at the request of the data subject
Entering into and performing a service agreementArt. 6(1)(b) — performance of a contract
Issuing invoices and accounting settlementsArt. 6(1)(c) — legal obligation (tax and accounting regulations)
Direct marketing (newsletter, offer information)Art. 6(1)(a) — consent
Analyzing and optimizing Website trafficArt. 6(1)(f) — legitimate interest of the controller
Establishing, exercising, or defending legal claimsArt. 6(1)(f) — legitimate interest of the controller

4. Data Retention Period

We retain personal data for the period:

  • necessary to achieve the purpose for which it was collected,
  • required by applicable law (e.g. accounting data — 5 years from the end of the relevant tax year),
  • until consent is withdrawn — for data processed on the basis of consent,
  • until an effective objection is raised — for data processed on the basis of legitimate interest.

5. Recipients of Data

Personal data may be shared with entities that support us in operating our business, in particular:

  • hosting and IT service providers,
  • analytics tool providers (e.g. Google Analytics),
  • e-mail and newsletter service providers,
  • accounting service providers and accounting offices,
  • providers of legal, advisory, and debt-collection services — where necessary.

Data may be transferred outside the European Economic Area (e.g. in connection with the use of Google tools) only on the basis of appropriate GDPR compliance mechanisms (e.g. standard contractual clauses).

6. Your Rights

Every individual whose data we process has the right to:

  • access their data and obtain a copy of it,
  • rectify (correct) their data,
  • erase their data,
  • restrict processing,
  • data portability,
  • object to processing based on legitimate interest,
  • withdraw consent at any time, without affecting the lawfulness of processing carried out before its withdrawal,
  • lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, PUODO), the Polish supervisory authority, if they believe the processing violates GDPR.

To exercise the above rights, please contact us at the e-mail address indicated in Section 1.

7. Cookies

The Website uses cookies to:

  • ensure the proper functioning of the Website,
  • analyze traffic and how the Website is used (analytics cookies),
  • remember user preferences.

You can change your cookie settings in your browser at any time, including blocking cookies — this may, however, affect the functionality of the Website.

Detailed information about the cookies used is available in [the Cookie Policy / cookie banner on the Website].

8. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or disclosure, including SSL encryption, server security measures, and restricted access to data.

9. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy, in particular in connection with changes in applicable law or the scope of services provided. The current version of the Policy is always available on the Website.

10. Contact

For any matters related to the protection of personal data, please contact us: E-mail: hello@fixwp.tech

(WhiteHat IT Media, VAT ID (NIP): PL2220915702)